We are nearly @ the end of our third year in business and like the previous two falls it is time to look back over the past year, and plan for 2013.
To Our Customers - Thank you!
I believe in being very open about where we have been, our plans for the future, who we are, and are overall philosophies. Our priority from day one has been Customer Service and I believe we have been successful in this area. This will be a theme that will be expanded on many times over, as it is our customers who will decide our level of success.
Our companies success can be measured on a number of fronts/areas - one of the most basic is our top number sales. In 2010 our first full year we achieved sales of $348,000, during 2011 this number grew to $497,000 and this year 2012 we should finish up slightly over $700,000. I'm happy with our growth as the vast majority of our work comes from word of mouth referrals and repeat business. Again - thank you!
It is our goal to exceed $1,000,000 in sales during 2013 - my hope is to engage our customers, community, family, and obviously the Glass Doctor North Vancouver Team in this endeavour.
The amount of amalgamation of large companies and corporations across many different if not all industires is staggering and I personally believe not always the greatest for our communities. A very general statement that needs to be expanded on - however, back to Glass Doctor North Vancouver it is my goal to see our business/company become a leader in giving back to our community, taking care of our employees, and being ethically responsible in every facet of our business.
The next post to the blog - will be about some of our cheer leader customers & I want to follow up with our current community involvement with the North Shore Crisis Services Society.
John Goldsmith
General Manager
Glass Doctor North Vancouver
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