Showing posts with label Customer Reviews. Show all posts
Showing posts with label Customer Reviews. Show all posts

Thursday, 16 May 2013

Glass Doctor Supports Local Charity


Glass Doctor North Vancouver sees their commitment to this community as a long term relationship and like all excellent long term relationships, they recognize the need to give back. They not only talk the talk, but are also are walking the walk. In the past 12 months  Glass Doctor North Vancouver has donated a total of $4100.00 to North Shore Crisis Services Society. The NSCSS is a remarkable organization that helps woman and children in our very own neighborhood.  Their mission is "to promote a secure and abuse-free environment for woman and children."

In recognition of the support they receive from their valued customers, when you refer your family and friends to Glass Doctor North Vancouver they will make a donation to the North Shore Crisis Services Society. Check out their Referral Program Page or read below to find more information about how you can support the North Shore Crisis Services Society.

Glass Doctor North Vancouver

NORTH SHORE CRISIS SERVICES SOCIETY was founded in 1979, and has been operating a transition house and related support services since. They offer a variety of programs designed to encourage safe and healthy homes. NSCSS provides a variety of program services to adult women and children from the North Shore who have escaped or who are at risk of abuse, violence or threats. These services include Sage Transition House, Hope’s Place Program, The Outreach Services Program & Multicultural Outreach Services Program, and The Adolescent & Children’s Empowerment Program. 

SAGE Transition House is an 18-bed transition house that provides safety and support to women and their children fleeing abusive situations.  HOPE’s Place program is designed to provide transitional support and provides accommodation and ongoing support for up to fifteen months for women and their children who have left an abusive situation and have been referred by SAGE Transition House, another transition house or a community agency.  The Outreach Services Program (OSP) provides support and advocacy, assistance dealing with the family court and criminal justice systems, referrals to community resources, and assistance in accessing community agencies and related services as appropriate.  In addition, the Multicultural Outreach Services Program (MOS) provides culturally sensitive services to a diverse clientele with a focus on immigrant and refugee women.  Lastly, the Adolescent & Children’s Empowerment Program provides services for children between 3 & 18 years of age who have witnessed or experienced abuse, threats or violence in the home. 

OUR REFERRAL PROGRAM: read below to find more information about how you can support the North Shore Crisis Services Society. The donation amount will depend on the actions that you take.

Glass Doctor North Vancouver
A donation is as easy as making friends. If you become a friend or just simply “like” their business on Facebook Glass Doctor will make donation to the NSCSS. Glass Doctor would also enjoy having more of our friends following them on Twitter and in return they will make another donation for each new follower.
If you refer your friends and family for Glass Service, Glass Doctor will make another donation.
If you experienced excellent service and have a few minutes to spare, they would like to hear your comments on their Google Places site or on their Website Survey Page. Just by taking the time to make a comment or two, Glass Doctor will make a donation for every Google Places comment and for every Website Survey.
Glass Doctor North VancouverEach action that you take will add up and the funds will be directly donated to the NSCSS. We will keep you all posted on how this new referral program is doing and report our success on this blog.
Glass Doctor appreciates all the actions from their customers that will result in donations. If you have any questions, please feel free to leave your comments. 




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Friday, 1 March 2013

Best Product at Best Possible Price


Best Product at Best Possible Price
We pride ourselves in offering very competitive pricing and highest level of quality. Glass Doctor® of North Vancouver provides the best quality glass at the best possible price.

Windows
Glass Doctor provides every type of replacement glass for homes and businesses. We also install security glass for high risk environments. Energy efficient windows and replacement glass are essential for managing the energy costs of your home and office. Glass Doctor of North Vancouver uses state of the art glass in all of its replacement products. We provide insulating glass to fit every opening.


Store Fronts
We install and maintain storefront glass and storefront doors. We supply and replace glass, door closers, exit devices, panic hardware, mail slots and package doors.


Table Tops
Glass Doctor provides custom measured and fitted glass table tops. Our experienced technicians will come to your home for an informative consultation on edge work detail, glass color, thickness and safety issues related to glass tops.

Shower/Tub Enclosures
Glass Doctor is the here to help with the design and installation of custom shower enclosures. We offer a wide variety of shower doors to fit any budget. Bring us your bathroom glasspirations today so we can make them a reality.

Mirrors
Mirrors add a new and unique look to any home or business. We furnish and install vanity mirrors, mirrored walls, custom bar mirrors and shelving. 

All doors require tempered or laminated safety glass. Many doors today are furnished with insulated glass to increase the energy efficiency of the product. We can match almost any Insulated safety glazing product.

Auto Glass
Call Glass Doctor first for a high quality, Original Equipment Manufacturer quality windshield. We handle all the insurance details for you and use certified technicians to guarantee a secure, full warranty installation




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Thursday, 31 January 2013

The New 2013 Social Media Promo's Are Here

The Business Buzz -

“At Glass Doctor, we are not in the glass business. 
We are in the people business.”    

When you walk through the doors or pick up your phone, you will be immediately impressed by the personal attentiveness you receive from this locally owned franchise business. At the North Vancouver Glass Doctor, they know that when dealing with trade service people, customers remember how they FELT more than anything else which is why they believe that their true product is how the customer feels after the job is done.
If you ask franchise co-owner & general manager, John Goldsmith what his business is, he will tell you that he is in the business of helping people solve glass problems. He he does this by getting and giving them the most value for their money and it is a priority to him to ensure that every North Vancouver Glass Doctor  customer leaves feeling that they have received world-class service. Their goal is to make a lasting positive impression on each customer and to connect with their community one customer at a time. 

There may be other glass shops that carry the same quality glass products however, faithful Glass Doctor clients will tell you that you will not find another shop that can deliver those quality products with the same level of world-class customer service. Read their customer review’s and see for your self what they are saying about them.

If you have already experienced excellent service and have a few minutes to spare, Glass Doctor would like to hear your comments on their Google Places site or on their Website Survey Page


Community Connections & Social Media News


Glass Doctor  has recently hired E2 Social Media Marketing Solutions to help maximize their use of social media in forming meaningful connections with the community they so proudly serve. What does that mean for you? More blogs, more posts, more community involvement, contests and opportunity for more interaction. Here is what you can expect:




  • Twitter  “Followers” & Facebook Page “Likes”stay up to date on the Buzz of the Business - you will receive up to date posts on Glass Doctor  promotions, coupons, and contests, as well as information about all of their products and services.
  • Facebook Friends – For a more personal and interactive experience - If you would also like Glass Doctor to be able to comment on and share your posts, to receive information from them on what is happening on the North Shores, glasspirations for your home & DYI, or be the lucky person to receive a Glass Doctor birthday gift each month, then be a Glass Doctor friend.

Community Calendar:


The local pubs and eateries all accross the North Shore will be guaranteed fun this Sunday with everyone hoping to catch the big action. Get out and have some fun or enjoy the game at home with friends in family. Even non-football fans can enjoy this big game.

If you are looking for something wild to do for the Super Bowl this weekend check out this link to the biggest parties happening in the city. http://www.vancitybuzz.com/2013/01/super-bowl-parties-vancouver-2013/


February Promotions & Offers:


  10% Off For Friends & Followers – Glass Doctor would like to thank their loyal customers for their support and for joining their on-line family. Each month a new promotional code will be posted on both their twitter and Facebook Page. Simply tell them the code, and you will receive 10% off all services. Please note that this offer is not valid for insurance deductibles.


 
$1.00 Donation to the North Shore Crisis Services Society for Every New Page “Like”- For the month of February, if you simply “like” their Facebook Page, Glass Doctor will make a donation to the North Shore Crisis Services Society – NSCSS. Please share the Glass Doctor Facebook Page with your friends and help them reach their goal donation of $500 for 500 new page "likes" this month.

The NSCSS is a remarkable organization that helps women and children in our very own neighborhood.  The NSCSS mission is “to promote a secure and abuse-free environment for women and children.” 


Glass Doctor  will keep you posted on how this promotion is doing and report its success on this blog. They look forward to working with the North Shore Crisis Services Society and appreciate all the actions from their customers that will result in donations.

If you have any questions, please feel free to leave your comments.






Please note these can not be used on insurance claim deductables.

Next Blog Post (Feb 10) - Love & Family are in the Air
Featuring articles on:
  • The Brother Team Behind the Business
  • Valintine Glasspirations & DYI Idea's
  • Community Events for Family Day and Valentines Day
  • Update on February's Donations to North Shore Crisis Services Society

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Thursday, 22 November 2012

 Customer Reviews - Thanks!!
18 Reviews from everyone and 1 score without a review
Geoffrey B reviewed in the last week
Quality Excellent
Cant recommend glass doctor enough. Great friendly service and terrific product and workmanship they stand behind.
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kelly watt reviewed 6 months ago
Overall Excellent
Excellent. Called Bronco and Speedy for windshield repair and they would not bother to do the job until next week. Called these guys, and was in at 9am, had a loaned car, they did a great job, and a free window clean solution with free chip repair in the future. Love these guys! Would not recommend anyone else!
0 out of 1 found this review helpful

Ryan M reviewed 3 months ago
Quality Excellent
Amazing service, fantastic price and attention to detail. Best of all they are a family owned and operated business. I would highly recommend them.
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Sreekanth Banka reviewed a year ago
Overall Excellent
I had a wind shield crack and I went to speedy glass to get it checked up. They quoted about 90 dollars. I thought I would call another place and found glass doctor. Their website is mobile friendly and immediately showed closest location to where I was. I called up the north vancouver location and right away I knew they were very honest people. The price they quoted was very fair and they explained the process of the repair and fixed my windshield promptly and also left a can of glass cleaner in my car. They are real honest and nice people. I would recommend this place to anyone and they now have a customer for life.
Liked: Exceptional Customer service
0 out of 1 found this review helpful
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A Google User reviewed 6 months ago
Overall Excellent
The service I received from the team at Glass Doctor North Vancouver was exceptional - excellent work, friendly staff, quick turn around time, and competitively priced. They are a true gem of a business here on the North Shore! Knock on wood I won't need to replace another car window in the near future but, if I do, I would absolutely bring my car back to Glass Doctor North Vancouver.
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A Google User reviewed 6 months ago
Overall Excellent
Superb Service...Excellent Work...Exceptionally Friendly...Unbeatable Price...I was in and out with a driver's side mirror replacement within 15 minutes...but I could have stayed and chatted with them for half an hour. They do business the old fashioned way...with integrity. This is a "family owned business"...and they make you feel like part of their family.
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A Google User reviewed 5 months ago
Overall Excellent
Fantastic service, borrowed a freinds van to go to Vancouver and broke the back window out while backing into a parking stall that said "do not back in" John was great he picked up the van replaced the window and met me back down town to return the van cleaner then when he had taken it. Very friendly and professional We were pleased to share out happy experience with as many people as we could while in the city and will continue to do so
0 out of 1 found this review helpful
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A Google User reviewed 6 months ago
Overall Excellent
Fantastic service - wonderful people - fair price. I will definitely be recommending them.
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A Google User reviewed 9 months ago
Overall Excellent
So happy with the service! Great bunch of people there. Thought the whole claim thing would be a hassle, last time I changed a windscreen I had to go to the ICBC drive thru. All I had to do was go to Glass Doc and switch cars - the free loaner car kept my day on track. When I came back I paid my 200 signed the insurance sheet and I was on my way again and my car was so clean. Thank you Glass Doctors.
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A Google User reviewed 8 months ago
Overall Excellent
What outstanding customer service! The best in any industry I've ever dealt with. I needed my windshield replaced, and in 20 min. John was at my door to pick up my car and leave me keys to a courtesy vehicle. The service was done earlier than estimated, and my car was returned better than I left it, as well as with complimentary glass cleaner for me in the front seat. I will recommend them to everyone. They made doing business a pleasure.
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A Google User reviewed a year ago
Overall Excellent
The Glass Doctor kindly stayed open late both for the drop-off and pick-up of my car. They also provided a very nice Mazda 3 rental car on short notice so that my windshield replacement could be done while I was at work. The windshield replacement was perfect and my car was left in very nice condition. Thanks!
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A Google User reviewed 8 months ago
Overall Excellent
In the last 12 months, we have had a bathroom window replaced, two shower glass doors installed, and two windshield chip repairs on one of our cars. I originally went to them for free advice on bathroom glass installations and was so impressed I ended up giving them the work. The service and after sales service have been exceptional - these guys get it! I have no hesitation in recommending the Glass Doctors.
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A Google User reviewed 9 months ago
Overall Excellent
I also just got in from picking up my car and am impressed that they took the time to clean an already clean car. From exchanging my keys for a Mazda 3 to picking up the vehicle, what makes the experience great, is that the people are not just paid to be friendly, they just are friendly. Thank You!
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A Google User reviewed 9 months ago
Overall Excellent
I put off replacing the passenger mirror as I thought the van was too old to bother with the cost and it would be too difficult to find the part. Jacquie quoted me such a low price and the mirror was there within a couple of hours. The mirror was replaced and a door fixed as well. It wasn't until I was driving away that I noticed the previously filthy vehicle had been completely vacuumed! Several days later I needed a windshield replaced on another vehicle. The Glass Doctor brought the windshield to my truck and replaced it on site. I didn't have to do anything. Amazing service. I will recommend to all my friends.
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A Google User reviewed 7 months ago
Overall Excellent
Outstanding service. I needed my windshield replaced, the service was done immediately on a Saturday afternoon, and I was offered a courtesy vehicle. Staff are very friendly, professional and helpful. Will definitely recommend them to everyone.
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A Google User reviewed 11 months ago
Overall Excellent
I literally just got home from having a window repaired and was so impressed I couldnt wait to write a review. The customer service was absolutely amazing from the receptionist to the installers, I cant thank them enough and will keep spreading the word about this fantastic company. So impressed.
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A Google User reviewed a year ago
Overall Excellent
Wow what service! Couldn't have asked for more, friendly, professional, and they even cleaned the inside of car! Highly recommended.
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A Google User reviewed 2 years ago
Overall Excellent
A couple of weeks ago I unfortunately was the victim of a car break-in. I discovered it on a Saturday morning and the guys at Glass Doctor took care of it immediately, gave me a ride to where I was headed, got the replacement glass in that day, did a great job of cleaning all the glass fragments out of the door and carpets, drove into the West End on a Saturday evening to return my vehicle to me, and while they had my vehicle fixed a couple of rock chips for a very reasonable price too!