Additional Customer Reviews -- Thanks to our Valued Customers!
19 Reviews from everyone and 1 score without a review
Geoffrey B reviewed in the last week
Quality Excellent
Cant recommend glass doctor enough. Great friendly service and terrific product and workmanship they stand behind.
Respond
kelly watt reviewed 6 months ago
Overall Excellent
Excellent. Called Bronco and Speedy for windshield repair and they
would not bother to do the job until next week. Called these guys, and
was in at 9am, had a loaned car, they did a great job, and a free window
clean solution with free chip repair in the future. Love these guys!
Would not recommend anyone else!
Ryan M reviewed 3 months ago
Quality Excellent
Amazing service, fantastic price and attention to detail. Best of all
they are a family owned and operated business. I would highly recommend
them.
Sreekanth Banka reviewed a year ago
Overall Excellent
I had a wind shield crack and I went to speedy glass to get it checked
up. They quoted about 90 dollars. I thought I would call another place
and found glass doctor. Their website is mobile friendly and immediately
showed closest location to where I was. I called up the north vancouver
location and right away I knew they were very honest people. The price
they quoted was very fair and they explained the process of the repair
and fixed my windshield promptly and also left a can of glass cleaner in
my car. They are real honest and nice people. I would recommend this
place to anyone and they now have a customer for life.
Liked: Exceptional Customer service
Respond
A Google User reviewed 6 months ago
Overall Excellent
The service I received from the team at Glass Doctor North Vancouver
was exceptional - excellent work, friendly staff, quick turn around
time, and competitively priced. They are a true gem of a business here
on the North Shore! Knock on wood I won't need to replace another car
window in the near future but, if I do, I would absolutely bring my car
back to Glass Doctor North Vancouver.
Respond
A Google User reviewed 6 months ago
Overall Excellent
Superb Service...Excellent Work...Exceptionally Friendly...Unbeatable
Price...I was in and out with a driver's side mirror replacement within
15 minutes...but I could have stayed and chatted with them for half an
hour. They do business the old fashioned way...with integrity. This is a
"family owned business"...and they make you feel like part of their
family.
Respond
A Google User reviewed 5 months ago
Overall Excellent
Fantastic service, borrowed a freinds van to go to Vancouver and broke
the back window out while backing into a parking stall that said "do not
back in" John was great he picked up the van replaced the window and
met me back down town to return the van cleaner then when he had taken
it. Very friendly and professional We were pleased to share out happy
experience with as many people as we could while in the city and will
continue to do so
Respond
A Google User reviewed 9 months ago
Overall Excellent
So happy with the service! Great bunch of people there. Thought the
whole claim thing would be a hassle, last time I changed a windscreen I
had to go to the ICBC drive thru. All I had to do was go to Glass Doc
and switch cars - the free loaner car kept my day on track. When I came
back I paid my 200 signed the insurance sheet and I was on my way again
and my car was so clean. Thank you Glass Doctors.
Respond
A Google User reviewed 8 months ago
Overall Excellent
What outstanding customer service! The best in any industry I've ever
dealt with. I needed my windshield replaced, and in 20 min. John was at
my door to pick up my car and leave me keys to a courtesy vehicle. The
service was done earlier than estimated, and my car was returned better
than I left it, as well as with complimentary glass cleaner for me in
the front seat. I will recommend them to everyone. They made doing
business a pleasure.
Respond
A Google User reviewed a year ago
Overall Excellent
The Glass Doctor kindly stayed open late both for the drop-off and
pick-up of my car. They also provided a very nice Mazda 3 rental car on
short notice so that my windshield replacement could be done while I was
at work. The windshield replacement was perfect and my car was left in
very nice condition. Thanks!
Respond
A Google User reviewed 8 months ago
Overall Excellent
In the last 12 months, we have had a bathroom window replaced, two
shower glass doors installed, and two windshield chip repairs on one of
our cars. I originally went to them for free advice on bathroom glass
installations and was so impressed I ended up giving them the work. The
service and after sales service have been exceptional - these guys get
it! I have no hesitation in recommending the Glass Doctors.
Respond
A Google User reviewed 9 months ago
Overall Excellent
I also just got in from picking up my car and am impressed that they
took the time to clean an already clean car. From exchanging my keys for
a Mazda 3 to picking up the vehicle, what makes the experience great,
is that the people are not just paid to be friendly, they just are
friendly. Thank You!
Respond
A Google User reviewed 9 months ago
Overall Excellent
I put off replacing the passenger mirror as I thought the van was too
old to bother with the cost and it would be too difficult to find the
part. Jacquie quoted me such a low price and the mirror was there within
a couple of hours. The mirror was replaced and a door fixed as well. It
wasn't until I was driving away that I noticed the previously filthy
vehicle had been completely vacuumed! Several days later I needed a
windshield replaced on another vehicle. The Glass Doctor brought the
windshield to my truck and replaced it on site. I didn't have to do
anything. Amazing service. I will recommend to all my friends.
Respond
A Google User reviewed 7 months ago
Overall Excellent
Outstanding service. I needed my windshield replaced, the service was
done immediately on a Saturday afternoon, and I was offered a courtesy
vehicle. Staff are very friendly, professional and helpful. Will
definitely recommend them to everyone.
Respond
A Google User reviewed 11 months ago
Overall Excellent
I literally just got home from having a window repaired and was so
impressed I couldnt wait to write a review. The customer service was
absolutely amazing from the receptionist to the installers, I cant thank
them enough and will keep spreading the word about this fantastic
company. So impressed.
Respond
Overall Excellent
A couple of weeks ago I unfortunately was the victim of a car break-in.
I discovered it on a Saturday morning and the guys at Glass Doctor took
care of it immediately, gave me a ride to where I was headed, got the
replacement glass in that day, did a great job of cleaning all the glass
fragments out of the door and carpets, drove into the West End on a
Saturday evening to return my vehicle to me, and while they had my
vehicle fixed a couple of rock chips for a very reasonable price too!
After a bad experience with Speedy Glass, I found Glass Doctor, and I was amazed with its’ really WORLD CLASS service! Huge thanks to John Goldsmith, General Manager of North Vancouver GlassDoctor. Super professionals! I will always return to Glass Doctor and strongly recommend it to others.
- Yurek
Best customer service experience I've had with a repair shop of any kind!
-Krista L.
-Krista L.
If I could give you a higher grade than 10 I absolutely would.
- Susan M.
These guys are fantastic. Real customer service. Not because they have to but because they are having a good time doing what they like, taking care of us folks with shattered glass!
- Zan R.
